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NEWSUnder (re)-construction.. - 29.06.2010We are currently updating and re-freshing our webiste. Duw to this you might get error messages and missing information. The website will be updated and fully functional from Monday 5th July. Please don`t hesitate to contact one of our offices if you are experiencing problems to find the information you are looking for.Press release - Indico Systems Forms Strategic Alliance with Open Text - 08.06.2010(London, 8th June 2010) -- Indico Systems today announced that it has formed a strategic partnership with Open Text to offer combined solutions that help reduce end-to-end cycle-time and improve the quality of the arrest to court process, helping to make the management of evidence a smoother criminal justice process. This partnership will initially focus on serving the criminal justice sector, but aims to offer solutions to other sectors that could benefit from improved security of digital recordings and the consequent management and effective use of digital content. Indico has more than ten years experience in developing, integrating and testing secure recording solutions. For the criminal justice sector, Indico Systems has helped to improve the performance in suspect, witness and victim interviewing processes over the past decade. More than 100 customers, including police forces, children’s safe houses, courts and the UN today rely on these solutions to save money and time, as well as provide accurate documentation. Open Text solutions help customers create value from content by empowering people, fostering process agility, and controlling the risk and cost of content. The Open Text ECM Suite helps organizations drive efficiency, capture innovation, and enable compliance through its unique focus on people, process, and content. Moreover, Open Text is ranked as an industry leader in records management by leading independent analyst firms. Open Text’s records management solutions offer enterprises strong physical records management capabilities and retention management support for a wide variety of electronic content types and applications. Simon Lill, Head of UK Public Sector at Open Text, comments: "We see this partnership as a great opportunity to offer the more secure and comprehensive solution sectors are looking for in moving to revolutionize how they record, manage, and create new value from content that’s now gone and going digital. Indico has worked closely with the world’s leading authorities on investigations and evidence management to develop their technologies, while Open Text is a leading vendor in several industries as well as the public sector. By joining forces, we’ll provide an ideal offering for customers who are looking for a high level of security, compliance, manageability, and reliability for their systems.” Fredrik Oestereng, CEO of Indico Systems, adds: "Combining our competence in secure digital recording and the deep knowledge of these sectors’ processes, with Open Text’s two decades of helping organizations manage and gain the true value of all their content, caters directly to the needs and challenges of the criminal justice sector. And, subsequently, all sectors (healthcare, securities, etc) that due to regulations or other developments, increasingly needs accurate and secure recording and management of content. Thus, it is also a significant opening for both parties to expand their target markets, both geographically and across categories.” About Indico Systems Indico Systems is a leading provider of secure digital recording solutions. Indico Systems’ software and solutions are changing the way industries record and use recordings in their respective processes, globally. For more information, visit www.indicosys.com. About Open Text Open Text, the preeminent enterprise content management software solutions company, helps organizations manage and gain the true value of their business content. Open Text brings two decades of expertise supporting 100 million users in 114 countries. Working with our customers and partners, we bring together leading Content Experts™ to help organizations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness. For more information, visit www.opentext.com.10/02/2010 Indico Systems sponsors the recent ‘Investigative Interviewing Conference’ - 23.02.2010Indico Systems once again partnered up with The Investigator magazine to sponsor their latest 2 day conference held at the West Yorkshire police training school in Wakefield. As usual, some high profile people were chosen to speak, focusing on suspect interviewing on day one and witness interviewing on day two. Indico Systems UK presented on both days, covering every aspect of what Indico can provide for all police forces country wide. Simon Jones, UK Sales Director, demonstrated the Indico Portable Recorder, Indico Recorder for use in custody and how these solutions can connect to Indico Server. The conference concluded with the Indico-sponsored competition draw, won on this occasion by Annette Maslin from the Association of Chief Police Officers (TAM) - Annette walked away with the latest iPod touch. Commenting on the 2-event, Simon Jones said “This was another first class event organised by The Investigator. The auditorium was ideal and the varied audience seemed to get a lot from the speakers on both days. It was a pleasure to be able to demonstrate the Indico Systems range of digital recording solutions to such an interested group of officers from around the UK.”Danish Court introduces videoconferencing - 19.01.2010Police District of Østfold and Vansjø Local Police - 15.01.2010The three cities of Råde, Rygge and Våler have joined forces and organized themselves in a new police headquarters for these three cities, Vansjø. This will take effect from 01.02.2010 to coincide with the handover of the new headquarters. Besides serving one of the most trafficked airports in Norway, Rygge, they will be serving 40,000 people in their three respective cities. For interviewing equipment, the choice was easy. Indico Systems Group were pleased to have been selected to install a brand new interview suite at their new headquarters building, and we are looking forward to further collaborations with Vansjø police in the future.Indico Systems UK on the move - 07.01.2010After an exciting year in 2009, Indico Systems UK continues to grow and we have started 2010 in bigger offices in Guildford. The development of our team, both pre-sales and technical, has led us to take on additional office space and we are now enjoying first class facilities within a short walk from Guildford train station. The new premises have enabled us to install a fully equipped demonstration room, where prospective and existing clients can enjoy a detailed series of presentations in a very relaxing environment, and get to grips with the complete range of Indico Systems’ recording solutions. Commenting on the latest development for Indico Systems UK, Fredrik Oestereng – UK and Group Managing Director – said, ”This is a great move for our business and gives us the perfect platform from which to further develop our business in 2010 and beyond. Existing clients will benefit from our professional support capability, and those wishing to learn more about our products and services can now do so in a stimulating and comfortable space”. Indico Systems UK opens it’s doors on January 20th to a wide-ranging group of police forces for the first of a series of Open Days and User events.. anyone interested in attending should contact Sally WebsterPolice District of Oslo - 04.01.2010Once more, the police district of Oslo, Norway, has chosen Indico for digital recording equipment. In addition to their existing 14 Indico Interview suites, they have decided to use Indico Video Conference to record their video conferences. The district of Oslo Police Department serves 570,000 citizens and is the largest police district in Norway. With their new Indico VC Solution they will be able to do witness and suspect interviews remotely and remotely attend autopsies without travelling. Indico Conference is, as all Indico solutions, simple to use and extremely reliable. With the built-in communication to Tandberg Video conference codecs, they will get a state of the art solution and Indico Systems is proud to contribute to the continuing work of the Oslo Police towards a “safe Norwegian capital”.Children’s Safe house, Tromsø - 28.12.2009The Children Safe House in Tromsø, Norway has chosen Indico Systems Group to deliver and implement the latest Tandberg video conference equipment into their existing Indico solution of 2 Indico interview suites specially designed for the interviewing of children. With the Tandberg Videoconference unit connected to our Indico recording solution, the Children’s Safe House will extend their ability to serve their huge district of 138,000 km2 and 463,000 inhabitants. A few months ago, the Norwegian Minister of Justice hosted a conference titled “Breaking the Silence”, targeting domestic violence and Child abuse, at the Children’s Safe house in Tromsø. Some thirty Ministers of Justice from the Council of Europe attended, and were impressed by the Norwegian Governments’ approach to investigating and preventing child abuse and domestic violence, and their willingness to take advantage of new technology to achieve their goals. A complete report from the conference can be downloaded from the Norwegian Government website:District Police of Hedmark County, Norway has purchased new 6 Indico Interview suites - 17.12.2009Headquarters of the police district of Hedmark, Norway The District Police of Hedmark County, Norway has purchased new 6 Indico Interview suites at their new headquarters in Hamar. All of the rooms are connected to a central monitoring room, where users can select which room to monitor live. The Police district is serving nearly 200,000 people in a district that measures 27,500 km2, and the purchase of the new Indico Interview suites is in addition to the 55 Indico Licenses that the district has already purchased and uses on a daily basis. Indico Systems is delighted to extend our products and services into the Hedmark Police district; Hedmark is one of the leading districts in Scandinavia and is enjoying the many benefits the new digital recording technology that Indico Systems Group brings to securing and professionalising Police interviewing.Indico Systems UK sponsors ‘Investigative Interviewing Conference’ – February 2010 - 14.12.2009The next event lined up with ‘The Investigator’ takes place on 9th and 10th February 2010 and is being held at the West Yorkshire Police Training and Development Centre. Once again, Indico Systems is proud to be sponsoring this 2 day event on Investigative Interviewing. This conference will apply cutting edge thinking to major, serious and complex crime, and both days will feature expert speakers from The National Policing Improvement Agency. Among these high profile speakers will be Gary Shaw, the National Interview Advisor for the NPIA. For further information, please follow this link... 2010 will be a very exciting year for Investigative interviewing due to many police forces upgrading from analogue to digital recording solutions. Indico Systems UK is looking forward to presenting to delegates on both days of this event and we will be available to answer any questions related to our products and services. An Indico Systems ‘gift bag’ will be given to every delegate, and there will be an opportunity to walk away with another prize as we shall be running a similar free raffle to the one at the recent ‘Major Crime Conference’ held at Tally Ho! Indico Systems UK and ‘The Investigator’ have built up a solid working relationship over the course of 2009 and we are delighted to be able to sponsor and present at such valuable and prominent events. We have no doubt that February’s conference will be highly informative and a great success.OSCE Mission Kosovo selects Indico Systems - 30.11.2009
The OSCE Mission in Kosovo (OMiK) has chosen Indico Systems to deliver two digital interview rooms at their HQ in Pristina, Kosovo. The OSCE Mission in Kosovo (OMiK) is responsible for institution and democracy-building, and the promotion of human rights and the rule of law. Together with the Mission's legal system monitoring, security sector monitoring provides a comprehensive overview of human rights accountability in the justice and police sectors. In order to obtain an even higher level of adherence to international human rights standards, OMiK has decided to implement two advanced interview rooms from Indico Systems. The two rooms will be installed with Indico’s secure recording solution operated by a touch screen and recording from multiple cameras. This solution will help Police Officers to focus on fact-finding without focusing on taking notes during the interview. Indico’s secure recording solution will provide all the documentation needed for the accurate recording of the interview process. Asger Plæhn, Sales Director at Indico Systems Denmark comments: “I am delighted that we have been selected by the OSCE Mission in Kosovo and I am looking forward to implementing our solution in such a well known organization. All the core values that OSCE represents is very tightly linked to the values that Indico System is built on and we are looking forward to exceeding their expectations.”
Devon and Cornwall Constabulary selects Indico Systems for new premises in Bodmin - 30.11.2009Indico Systems has been chosen to provide 4 interview recording solutions for Devon and Cornwall Constabulary.The recording systems are going to be deployed in a semi-static environment and will be used for both witness and custody-based interviewing. To retain the maximum levels of flexibility, Devon and Cornwall Constabulary has opted for the Indico Portable solution, which comes in a hard flight case and can be deployed in a wide variety of scenarios. The systems will be delivered in mid-December and will provide high quality Audio and Video recordings to complement the new facility for the CID team in Bodmin, Cornwall. Commenting on this news, Simon Jones, UK Sales Director said, “We are pleased to be continuing the long association with Devon and Cornwall Constabulary. The feedback to our Indico Portable solution has been very positive elsewhere in the UK, and we are looking forward to leveraging all of the benefits our systems bring into the South West region”.
North Yorkshire police are winners at the Investigator conference! - 26.11.2009A successful major crime conference at Tally Ho! organised by The Investigator magazine had an extra bonus for Det Supt Lewis Raw of North Yorkshire Police. Congratulations from all at Indico Systems to Lewis, who won the 8Gb iPod Nano donated by Indico Systems. The Investigator and Indico Systems enjoy a close working relationship and we are proud to be sponsoring the next major interviewing conference scheduled for February 9th and 10th 2010 at West Yorkshire Police. Indico Systems will be presenting the latest digital interviewing techniques at a very relevant time for most forces, and the conference promises to be of great benefit to many.
The Faroe Islands Police advance on investigative interviews - 13.11.2009
The Faroe Islands Police advance their investigative interviews by implementing Indico Import in their daily work with witness interview.
The Faroe Islands are an independent customs territory and is not a member of the EU. The islands have their own flag, passports, driving licenses and car registration letter.
The Faroe Islands are an independent police district, which like the other Danish police are subject to the chief of National Police and Justice. The Police Corps, headed by a Police Inspector, perform most interviews with Dictaphones and have therefore decided to implement Indico Import to help them manage and store evidence/recordings in a common archive structure.
Indico Import gives the Police an opportunity to import interviews from digital Dictaphones and use the bookmark, archive, play back and transcribe functionalities as in Indico Audio and Indico Video. Read more...
Indico in the News - 09.11.2009
Indico Systems involved in new project on video conferencing in Danish Courts. - 27.10.2009This new project in the Danish Court, seeks to expand opportunities to use video communications in connection with extensions of pre trial detention.The current rules in this area are so far that it is voluntary if the remand will participate in a video conference, which deals with extension of the remand, or whether the remand will appear in person in court. The Danish Court Administration has in 2007 and 2008 conducted a pilot project on video conferencing. Against this backdrop, the administration of justice have delivered an opinion in which the Council concludes that in the light of the technological development and the experience gained from pilot experiments it is now safe to allow the use of video communication in a wider scale than the existing rules, including in connection with extensions of pre trial detention. The law has now been changed so the Judge can determine whether a prisoner must be personally present, or if a video conference will be sufficient. Experience of the Court Administration pilot has shown that several detainees just did not want to consent to participate in the video conference, reason being the prisoner preferred a trip away from prison. In the first instance there will be installed equipment by municipal courts, detention centre’s and police stations associated with the South Jutland police district, which will thus be able to use video communications in all types of cases, including extensions, with effect from legal force. Even the municipal courts and institutions in the context of previous experiments with video communication have already installed the necessary equipment and will be able to enroll in this new project as well. Based on the experiences from the Audio recording Pilot project it has also been decided to install Indico Audio software in the courts. Asger Plæhn, Sales Director at Indico Systems Denmark, comments: “I am looking forward to the many benefits a fully networked video conferencing solution can bring to the Danish Courts and am excited that Indico Systems has been chosen to deliver our secure recording solution to the Danish Court for this new and prestigious project”. Pilot project is scheduled to begin 1. November 2009. It also appears from the Law that the provided video conferencing equipment could later be installed and used throughout the country. It will, among other things, be given from the experience in South Jutland police district.
Indico Systems UK sponsor the ‘Investigative Interviewing Conference’ - 22.10.2009Indico Systems was proud to be sponsors of yesterday’s event, the ‘Investigative Interviewing Conference’ run by ‘The Investigator’. The day was extremely informative, providing a deeper insight into investigative interviewing, with presentations from some of the UK’s leading Investigative specialists, including Gary Shaw, the National Interview Advisor for the NPIA. Indico presented a highly successful demonstration towards the end of the day, leaving everyone aware of the major benefits that moving from analogue to digital, and furthermore to a server based solution, will bring.Indico in the News - 19.10.2009
Police interviews at the touch of a button - 15.10.2009Teesside has struck a deal to gain access to a vast range of police suspect and witness interviews which will be of huge benefit to both students and lecturers. The University has teamed up with Indico Systems, a world leader in secure digital recording solutions, to adopt its digital recording technology. Students and lecturers in the School of Social Sciences & Law will be able to use the technology to access, view and bookmark a wide range of suspect and witness interviews. It will allow students to access the interviews via a secure digital network, so that they can be viewed from anywhere and at any time. Students and lecturers can also mark the recordings with digital bookmarks, making it easier to find specific parts of an interview or to search for a particular word or phrase. Hundreds of police officers are trained at Teesside every year and the University also played a major part in the formation of the International Investigative Interviewing Research Group (iIIRG), which brings together academics and practitioners who wish to study and carry out research in investigative interviewing of suspects, victims and witnesses of crime. Revolutionising the way we train police and students Gavin Oxburgh, Senior Lecturer in Forensic Psychology and Chairman of the iIIRG, said: ‘From a training perspective, the ability to clearly bookmark and retrieve good and bad examples of interviewing from thousands of hours of interviews will revolutionise the way in which we train police and our students.’ 'I am also very excited by the idea that I could be on the other side of the world running an iIIRG workshop, and yet easily locate and pull up examples if a specific type of interview is being discussed or requested.’ Simon Jones, Indico Systems' UK Sales and Marketing Director, added: ‘We are pleased to strengthen our relationship with Teesside University in order to help them with their research work and to improve the standard of interview training. ‘Students graduating from Teesside will be well-versed in using this technology, and will quickly be able to apply what they have learned to real life police investigations. Police interviews at the touch of a buttonIndico Systems UK attends the 3rd Annual London Fraud Forum - 01.10.2009The objective of the London Fraud Forum has become even more important than when it was started: to bring together businesses and organisations from both the public and private sectors to combine forces to tackle the growing threat from fraud head on, by actively sharing knowledge, ideas and experiences.The day focused on many of the key issues currently facing all practitioners from across the whole spectrum of the anti-fraud community, providing important updates on the latest developments and trends in exiting frauds. Simon Jones (UK Sales Director) represented Indico Systems UK at the event, allowing him to meet and network with fellow anti-fraud practitioners. Simon commented “Indico Systems is delighted to be present at this prestigious event and be given the chance to see such a vast range of products within this sector”.
Hamburg Police University chooses Indico Systems’ Portable digital recording solution - 30.09.2009Germany, October 2009 Hamburg Police University (Hochschule der Polizei Hamburg) has chosen an Indico Systems to deliver portable digital recording solutions to help with the education of students in interviewing techniques. The Hamburg Police University has an internationally recognised bachelor degree programme within Safety Management (Sima) and the police. They have up to 400 students, and are characterised by the fact that the lecture halls and police headquarters are located close together. The Police University educates officer at Superintendent level within the branches of crime, protection, the Landeskriminalamt (LKA), the Criminal Investigation Department (KED), the Transport Directorate (VD) and at the National Riot Police (LBP). Numerous well-known companies are also connected to Sima students in the form of collaborations, internships or scholarships. These companies include: Beiersdorf, Daimler Mercedes-Benz, North German Affinerie, Otto Group, People Power - Property and Plant Protection, Securitas, VSU-Hamburg-Guard and WAKO guarding and inspection service. In addition, the University is part of an international network with Universities in Sweden, Poland and Hungary. Asger Plæhn, Sales Director for Denmark, Sweden and Germany comments: “Indico Systems is delighted to have been selected by this prestigious University. Hamburg Police University’s purchase department has rigorously looked at the market for an appropriate solution, and we are delighted that they have rated Indico Systems as the best solution provider for their requirements. From a personal perspective, I look forward to beginning a long-term collaboration with the University and exceeding their expectations, regarding both our software and our company”. Link to Hamburg Police UniversityIndico Systems UK attends NPIA Conference - 25.09.2009Indico Systems UK were invited to attend the National Policing Improvement Agency (NPIA) conference, who are responsible and influential in making changes to the UK laws and legislations that govern the guidelines that investigative interviewing in the criminal justice sector are required to follow. Indico Systems UK were given the chance to meet various people within the NPIA and also suppliers. The day provided a better insight into the processes the NPIA are taking to update areas such as Digital Interviews, Digital Imaging and Body Worn Video. This evolves from the latest strategy ISIS (Information Systems Improvement Strategy) which focuses on the transformation of police information and communications technology. Simon Jones from Indico Systems UK was elected as the spokesperson on behalf of the Digital Interview ‘break out’ discussion group.Indico Systems UK wins digital recording contract with Gloucestershire Constabulary - 04.08.2009UK, August 2009Indico Systems UK wins digital recording contract with Gloucestershire Constabulary Indico Systems UK has won a contract to supply a digital recording solution to Gloucestershire Constabulary. Chosen after a competitive tender process, Indico Systems were selected following a final round of presentations at GPA headquarters at Quedgeley, Gloucestershire. The details of the contract are available on request, however it comprises a purpose-built witness interviewing facility extending to four rooms, with the ability to connect to Indico Server in the future as the force network capability develops. The importance of witness interviewing can be sometimes overlooked, as forces steer tightly controlled budgets towards custody improvements. Gloucestershire Constabulary had the opportunity to completely overhaul their witness interviewing facilities and have opted for the advanced Indico Video solution, complete with bookmarking, pausing and remote monitoring capabilities. Simon Jones, UK Sales Director for Indico Systems, comments: “Indico Systems UK is once again delighted to have been selected for this high profile installation. Gloucestershire Constabulary conducted a thoroughly professional tender process and we are looking forward to exceeding their expectations following our successful bid. The state of the art features inherent within the advanced Indico Video solution will not only complement the new witness interviewing facilities currently being built, but will also open the door for connection to Indico Server at any time in the future”.
Triangle Services chooses Indico Systems - 04.08.2009UK, August 2009Triangle Services, the Brighton-based multi-disciplinary children’s support organisation, has selected a complete Indico Systems solution to record the work it does around the ABE (Achieving Best Evidence) interviewing of children. Triangle Services offers a wide range of activities for children including Communications Assistance, Consultation with children, Play and art therapy, Advocacy and Intensive Support and they are considered leading experts in the field of working with children, some of whom have a range of disabilities. Ruth Marchant, Triangle Services co-Director, is widely published in her field and first saw Indico Systems’ solutions at the iIIRG conference at Teesside University in April 2009. Instantly drawn to the integrity of the approach and the way in which the user interface can be adapted to the specific needs of children, Ruth decided to install an Indico Video and Server solution, in order that interviews can be recorded and shared with third party agencies as appropriate. Commenting on the relationship with Triangle Services, Simon Jones, Indico Systems UK Sales Director said: “ Indico Systems prides itself on developing software-based recording solutions for a wide variety of applications. Triangle Services are at the forefront of their field, working with children with a range of communication skills, and Indico Systems is looking forward to further developing our solutions in this important area. The ability to sensitively record the communication with children at Triangle Services premises, and to securely share that with relevant agencies, will have a profound impact on increasing the reach of Triangle Services throughout the UK. Indico Systems is proud to be associated with such an important service provider as Triangle Services.” For more information about the work of Triangle Services, please visit www.triangle.org.uk
Indico Audio on trial - 28.07.2009Denmark, July 2009 The Danish Court Administration has published information about the pilot project regarding the audio recording of the main negotiations in criminal cases. Courts in Copenhagen, Aarhus, Helsingør, Roskilde, Glostrup and Bornholm are currently participating in an audio recording project that began in April 2008 and became fully operational on 1st of October 2008. This now means that the testimony of both witnesses and defendants in criminal cases will be admitted directly - without dictation from the judge - in selected courtrooms that have installed the technical equipment. The courts official records will state that the statements have been submitted by audio recording and only where the case is appealed or if the prosecution or the defence requests a transcript, will a summary explanation be provided and the judge can always choose to use more traditional dictation, for example where incoherent statements have been made. Improved flow in the courtroom "Audio recording provides greater flexibility and provides a better flow throughout the trial, because the participants do not have to listen to the judge dictating the various statements. Similarly, we can avoid the time-consuming work of transcribing what has been said in the trial itself. I would like to see all courtrooms being able to record and store audio" says Henrik Engell Rhode, Justice of the Court in Bornholm. “ The comment below comes from one of the legal employees in the Court”, explains Henrik ; "Now we have finally got rid of the process of writing legal papers that no one bothers to read." Thomas Lohse, a frequent judge at the court in Glostrup, also has a positive experience with audio recording; "I see audio recording as the way forwards. Personally I save time, and it gives a more professional flow to the court proceedings because I no longer need to take so many notes during the trial. I can also have greater visibility over what is actually happening in the courtroom." Henrik Engell Rhode explains that the techniques above can also help to educate the transcription secretaries, who normally require considerable experience to work in the courtroom. In cases that span several days, the parties must have a transcript of the hearing to take home each day, however through the use of audio this can now be done directly from the recorded digital file after the trial finished for the day. complete publication can be found here on page 14 (in Danish only)Childrens Safe House in Norway choose Indico - 27.07.2009July 2009 The newest and largest Children Safe House in Norway has chosen Indico Systems to deliver all interview recording, monitoring and transfer equipment. Totally three interview suites will be equipped with pan, tilt and zoom cameras, microphones and remote control panels. All audio and video will be transferred to central server room. Monitoring and operating the interview rooms can be done from 3 special equipped monitoring rooms. Three Tandberg solutions has been linked up to the Indico systems for conferencing and remote interviewing purposes. Indico Server will also be a part of the solution giving the users easy access to previous recordings via network, or access to ongoing live interviews from their desktops. The Indico Server will also be available for Oslo Police Districts many Indico Interview suites, with central storage and archiving, remote access, transcribing functionalities. It’s expected to be operational from 1.september 2009 The Children’s safe houses (www.barnehuset.com) are cooperation between the regional police districts regional court districts and physical and psychological expertise. The objective is to improve legal protection for children and minimize the strain for children and next of kins with all expertise gathered at one place. With this order, Indico Systems Norway has been preferred as main supplier to all six Children Safe houses in Norway.Indico strengthens links with the International Investigative Interviewing Research Group (iIIRG) - 23.07.2009Indico strengthens links with the International Investigative Interviewing Research Group (iIIRG) as Teesside University prepares to install an Indico server solution July 2009 Following last month's news that the University of Portsmouth had chosen an Indico Systems digital recording solution for the Institute of Criminal Studies, Indico is delighted to announce that Teesside University has also chosen to implement an Indico Server Solution. The addition of Teesside University to Indico Systems’ ever increasing portfolio of UK customers (including several police forces and educational institutions) is a real coup, as Teesside is at the forefront of the field in this area, training hundreds of police officers every year from the Cleveland and Durham police forces, and running degrees in Policing and Investigations. The University also played a major part in the formation of the International Investigative Interviewing Research Group (iIIRG), a research group which brings together academics and practitioners who wish to study and carry out research in investigative interviewing of victims, witnesses and suspects of crime. The iIIRG is influential throughout the world in helping to shape interviewing policy and practice for police officers and other law enforcement agencies. Gavin Oxburgh, a Senior Lecturer in Forensic Psychology at Teesside University and Chairman and Founding Member of the iIIRG, is already looking forward to the many benefits that a fully networked digital recording solution can bring to his training and research. “The time saving and cost benefits of going digital have long been touted, but simply moving things from tape to CD isn’t really going to impact the work we do, nor save UK Police forces' time and money in the same way that a server-based interviewing solution will," he says. "The benefits of moving all our interviews and training modules to a server-based solution will be two-fold, as it will help both our police training courses and our research work with the iIIRG. From a training perspective, the ability to clearly bookmark and retrieve good and bad examples of interviewing from thousands of hours of interviews will revolutionise the way in which we train our students. In addition, the introduction of an e-learning course (which will allow students to study in their own time, from anywhere in the UK) will enable us to provide 24/7 access to all the resources the students will need." "I’m also very excited by the fact that I could be on the other side of the world running an iIIRG workshop, and yet easily locate and pull up examples right there and then from the UK, in real time, if a specific type of interview is being discussed or needed," Oxburgh adds.Simon Jones, Indico Systems UK Sales Director, added: “We are pleased to strengthen our relationship with Gavin and his team at Teesside to help them with their research work, and to improve the standard of interview training for their police foundation training and Bsc Honours degrees. We are already talking with Cleveland Police about implementing this solution into a number of their interviewing rooms, so Indico is thrilled to help with the process from lecture theatre to police interview room, with students graduating from Teesside already well versed in using this technology and therefore able to apply what they have learned to real live police investigations.”
The University of Portsmouth selects Indico Systems - 22.06.2009June 2009 – the University of Portsmouth has chosen an Indico Systems digital recording solution for the Institute of Criminal Studies. The significance of this project is that it will see Indico Systems installing the first Indico Server solution in the UK, after several successful trials elsewhere in the UK and across Europe. Not only will the Indico Video solution be used to teach the latest interview techniques, via the 15" touch screen interface and PACE-compliant recording software, but students and University staff will be able to call up interviews and insert private and public bookmarks over the secure University network. The University of Portsmouth is at the forefront of teaching in this area of Criminal Justice Studies and enjoys close links with many police forces, among them Surrey, Sussex and Hampshire. Dr. Becky Milne BSc (Hons)PhD CPsychol CSci AFBPsS, is a Principal Lecturer at the Institute of Criminal Justice Studies at the University of Portsmouth and is the course leader of the FdA Investigation and Evidence, a distance learning degree programme specifically for investigators. Dr. Milne is widely known throughout the law enforcement community and is looking forward to the many benefits of a fully networked digital recording solution. Commenting on this latest project Simon Jones, Indico Systems UK Sales Director said, " Indico Systems is delighted to have been selected by the University of Portsmouth to install a true Client-Server solution for the purposes of training and teaching students within the faculty of Criminal Justice Studies. Whilst the use of Indico Systems solutions is well documented within the law enforcement community, with installations in Leicestershire and Surrey Police forces a good example, the educational and training potential of our solutions is very significant. Indico Systems is looking forward to developing even closer links with the University as both their requirements and our solutions evolve further. " Dr. Milne adds, " Most, if not all, investigators would agree that the analogue tape machine is starting to hamper the investigative process and, whilst enormous strides have been made in what we say and do during the interview, the technology we use is now lagging behind. I am very excited at the prospect of using the latest technology from Indico Systems because not only will be the quality of what we say and do be recorded to the highest digital standards, but the ability to retrieve and analyse thousands of hours of audio and video material will transform the way we assess and train students. Accurate suspect and witness testimony is the backbone of the judicial process and I look forward to significantly enhancing the facilities that we have at our disposal at the University of Portsmouth."Indico Systems UK exhibits at the Bond Solon Investigators Conference - 19.06.2009London, 19th June 2009. Bond Solon, one of the UK's foremost investigating training company invited Indico Systems to exhibit at the recently held Bond Solon Investigators Conference, held at Holborn Bars, London. Some 110 delegates attended the event to listen to a variety of presentations from key industry personnel, among them Detective Chief Superintendent Steve Head, Head of the Economic Crime Directorate at the City of London Police. Many companies attended from a wide variety of diciplines, and Indico Systems demonstrated the latest digital recording technology within the Indico Video, Indico Portable and Indico Server platforms. Assessing the importance of the event Fredrik Østereng, Indico Systems CEO said, "With the UK market expanding rapidly, and more and more agencies requiring reliable and retrievable interview evidence, we anticipate accelerated demand for our products and sevices. The Bond -Solon client list isa perfect example of varied nature of investigationand the feedback wereceive on the day vindicates our decision to focus strongly on the UK market. Bond Solon is a highly professional and well respected training company and I look foward to developing our relationship with their dedicated team over the coming months."Police district in Norway at the forefront of technology - 26.05.2009Police district in Norway at the forefront of technology Asker & Bærum have successfully been using Indico Video client since 2003. In connection with moving in to a new head office for the police district, Indico Systems has supplied the district with two new interview suites in addition to the two they had already. Since 1999 the Police in Norway have conducted hundreds of interviews on the Indico Video Client and burned the interviews onto DVD discs. Change in requirements The Police district is now located in one big building with different blocks, and therefore evidence sharing takes time - a requirement from Police Management therefore was to be more efficient in sharing police interviews and to move a more secure and easier way of information handling than today. Asker & Bærum found that the Indico Server Solution would give the police a robust, secure and easy to use solution which fully lived up to the new requirements. Indico Server is now installed and connected with the 4 interview rooms; the Police can now monitor in realtime or playback interviews conducted in the four rooms from every PC in the Police district. Already during this first week of the installation the Indico Server has proved its functionality and saved significant administration time for the police. The Police district support 2 councils –Asker & Bærum is Norway’s smallest police district when compared in area (292 Km2). There are a total of 161.180 inhabitants in the district and the district has borders to Olso, Follo and Søndre & Nordre Buskerud police districts.Swedish Hospital install advanced technology - 06.05.2009Sahlgrenska University Hospital (Göteborg, Sweden) has installed Indico Video in a patient operating room. Indico Video client has been incorporated into a Creston touch panel, where Doctors and Nurses can control all documentation in the operating room. X-ray, scanners, cameras and microphone input is stored in the Indico Video client. In addition the Indico Server has been installed. Because the Hospital also works as University, students and teachers can log on to the Indico Server and view either live or in playback reel operations. This specialized solution was delivered within only eight weeks from Indico was given the assignment.Swedish Police chats with teenagers - 30.04.2009Swedish Police have in coorporation with Indico Systems build a chat programme similar to the ones the teenagers use when they chat with each other on the Internet. The object is to connect two computers, without any connection with another network so the Interviewing Officer can have a dialogue by chatting with the teenager. The chat will then be transcribed as an alternative to an ordinary dialogue interview. At the same time, a web camera in the computer and another camera installed in the room, will record the teenager. If the teenager manages to talk about the difficult things during the chat, the Interviewing Officer can take over and proceed with the interrogation the normal way and record it. - The entire chat session will be recorded (Both the chat session [the text] and video of the person who sits at the computer) - Indico will run on the Interviewing officers PC - Indico PC will capture the screen of the chat PC as a video picture - Indico will capture a picture of the person on the chat pc into a PiP - The transcript/log from the chat session must be included in the Indico session - The transcript/log from the chat session must be cleared between each interviewNew standards in UK Interview Rooms - 18.03.2009Various UK police forces are considering a move from analogue to digital technology for the recording of their investigative interviews. The old analogue machines are increasingly failing and can no longer be relied upon to perform consistently and provide recordings of a suitable standard. Indico Systems is at the forefront of developing solutions that take maximum advantage of this changing landscape. Using Indico Systems technology, Leicestershire Constabulary is now benefitting from the first touch screen installation in the UK within their major crime division. Leicestershire Constabulary are now considering the next logical step, namely a move to the Indico Server platform. Using Indico Server, interviews can be retrieved within minutes of a interview ending – furthermore, interviews can also be securely monitored across the network. Commenting on the potential deployment of a server-based solution, DS Rich Alexander said; “With analogue tape systems proving increasingly unreliable, a move to digital recording - and ultimately a server-based solution – is now widely accepted as the way forwards for UK police forces” |
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